For people receiving kidney dialysis or living with a kidney transplant, planning for emergencies and disasters can be the difference between life and death. Dialysis and kidney transplant patients must take special preparedness measures to ensure their own health and safety during and after disasters. In this section, you will find resources that will assist in planning for emergencies.
IPRO: End-Stage Renal Disease Network Program
In an Emergency, the End Stage Renal Disease (ESRD) Network is required by the Centers for Medicare & Medicaid Services to work with Federal, State and local government agencies as needed to assist with patient safety and ensure dialysis facilities are prioritized to be open, assist with, track and report patient access to treatment, and report and publish the status of facility operations during emergency events.
IPRO ESRD Network of the South Atlantic – Network 6 (GA, NC, SC)
Main Phone: 919-463-4500
Toll-Free Patient Line: (800) 524-7139
The Kidney Community Emergency Response (KCER) Program, under contract with the Centers for Medicare & Medicaid Services, provides technical assistance to End Stage Renal Disease (ESRD) Networks, kidney organizations, and other groups to ensure timely and efficient disaster preparedness, response, and recovery for the kidney community. The KCER Program’s disaster preparedness resources help save lives, improve outcomes, empower patients and families, educate healthcare workers, build partnerships with stakeholders, promote readiness in the community, and support the ESRD Networks.
Kidney Emergency Response Coalition (KCER)
Available 24/7: 1-866-901-3773
DaVita Emergency Hotline: 1-800-400-8331
DCI Emergency Hotline: 1-866-424-1990
Fresenius Emergency Hotline: 1-800-626-1297
U.S. Renal Care: 1-866-671-8772
American Renal Associates: 1-888-880-6867
SAMHSA-Disaster Distress helpline 1-800-985-5990
RX Open- to find open pharmacies https://www.healthcareready.org/rxopen
American Kidney Fund- providing emergency financial grants 1-800-795-3226